Contivio Online Help
App Help
  • Welcome
  • What's New In Contivio
  • User Training Videos
  • Getting Started
    • Logging In
    • Using Headsets
    • Using IP Phones
    • Using Land/Cell Phones
    • Voicemail & Forwarding
  • App Overview
    • Floating App
    • Toolbar Mode
  • App Navigation
    • 1 Status Bar >
      • Online Status
      • App Sizing
      • Online Help
      • Sign Out
      • Cheat Sheet
    • 2 Telephony Bar >
      • Cheat Sheet
    • 3 Media Display >
      • Cheat Sheet
    • 4 Supervisor Bar >
      • Cheat Sheet
    • 5 Media Notifications
    • 6 Side Bar >
      • Cheat Sheet
  • Side Bar Navigation
    • 6a Directory List >
      • Cheat Sheet
    • 6b Call Information >
      • Cheat Sheet
    • 6c Search >
      • Cheat Sheet
    • 6d Recent & Scheduled Calls >
      • Cheat Sheet
    • 6e Chat >
      • Cheat Sheet
    • 6f Messages >
      • Cheat Sheet
    • 6g Scripts >
      • Cheat Sheet
    • 6h Voicemail >
      • Cheat Sheet
    • 6i Work Assignmnets >
      • Cheat Sheet
    • 6j Settings >
      • Settings
      • Cheat Sheet
  • App Basics
    • Controls
    • Telephony
    • Voicemail
    • Chat
    • Instant Message
    • SMS
    • Fax
    • Email
  • Agent Workflows
  • Supervisor Workflows
  • NetSuite Integration
  • Running Campaigns
  • Cheat Sheet
    • Floating App
    • Toolbar Mode
    • Settings
  • Glossary
  • FAQs

Logging in to Contivio

​​Logging into the Contivio App is easy as 1-2-3-4:
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Launch Contivio from the Windows Start Menu or the Desktop icon. You need to do this if using the Contivio Chrome Extension as well.

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Navigate to both the Client App and Chrome Extension and enter your login credentials into the ‘Username’ and ‘Password’ fields.  

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Select the ‘Remember' check box to save your user-name for next time.

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First, on the Contivio App, click on ‘Sign in, I am using <Device>’. Each of the three devices are explained in more detail on the next 3 pages.

Once logged into the Contivio app, you can 'Sign in' on the Contivio chrome extension.

PictureContivio Chrome Extension sign in.

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Contivio Client App sign In.

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​Need more help? Submit a support request online and an expert will get back to you.
Learn more about us by visiting Contivio.com.

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