Chat

Contivio Chat is only activated when customers engage you through the Contivio Chat Widget on your website. 

Your Administrator must install and configure the Contivio Chat for this feature to be enabled.

To use web chat to communicate with a customer, you can:

• Click the ‘Accept’ button from the Media Notification.
• Click the ‘Chat’ icon from Side Bar.
• Type in the form your response and hit ‘Enter’ to send.
• Click ‘End’ when finished.

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